What Does a Fully Supported Digital Detox Actually Mean?
Unplugging can be simpler than you think.
We’ve thought through all the details so you don’t have to.
With provided materials and a pre-trip call, we'll help you prepare to be offline, pack, choose activities, and answer all the little questions.
A fully supported experience with curated activities, delicious meals, expansive trails to explore, provided transportation when necessary, and and plenty of unstructured time to rest, explore, or simply see where the day takes you.
We’ll help you reconnect intentionally, check in after you return home, and provide ongoing support for bringing what you discovered back into everyday life.
Before Your Reset
Our aim is to ease you into unplugging with as little friction as possible.
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Pre-Trip Preparation
From the moment you book, we’ll help you prepare for your Reset with detailed pre-trip materials and a personal preparation call.
We’ll go over your questions, provide ideas for your free time, and talk through the habits and moments that might challenge you the most. We’ll also talk through how you can be contacted if anything truly urgent arises while you’re away. -
Packing
What you bring for a digital detox looks a little different from a regular vacation. We’ll provide a complete packing list, including a few things you might not normally think to bring, like an analog way to tell time, a separate camera, and screen-free ways to fill your quieter moments.
We’ll also stock the accommodations with analog hobbies and entertainment, accommodating your personal requests when possible (for Solo & Couples Resets). -
Arriving
You will be met at the airport by a driver holding a sign with your name on it, and taken directly to your accommodation. The drive takes approximately four hours, winding from the city into increasingly lush landscapes as you make your way toward the Diamante Valley.
Think of the journey as your first transition out of the pace and stimulation of life back home and into the slower rhythm of the week ahead.
During Your Reset
From what to do with your phone to what to do with your spacious days, we’ve got you covered.
What Happens to My Phone?
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Based on what we arrange during your pre-trip call, you’ll either hand your phone to your on-the-ground host for safekeeping or keep it powered off and securely locked away onsite.
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You will remain reachable in case of any emergencies via your on-the-ground host. You will share their contact details ahead of your trip with your family, or any other person that may need to urgently reach you.
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For Solo or Couples Resets, you will be able to reach out with any urgent needs via a provided ‘dumb’ phone in your accommodations.
For guests on the Group Reset, there will be staff around and an after-hours phone number that you can call using a provided group emergency phone. -
If taking photos is important to you, plan to bring a separate camera. Digital cameras are allowed, though we especially love film cameras because they naturally encourage fewer photos and more intentional capturing.
A detailed trail map will be waiting in your accommodation, and transportation is provided for offsite activities, so you won’t need your phone for navigation.
We also encourage you to leave music, podcasts and audiobooks behind. Let waterfalls, birds, rain and the sounds of the jungle become your soundtrack for the week.
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You can always reach out to your on-the-ground host via the ‘dumb’ phone provided if you feel you have a real need to use your device for some reason.
The point is not to make you unreachable.
It's to free you from having to check.
But… What Will I Actually Do All Day?
Less schedule. More space.
We're intentionally not replacing digital overstimulation with retreat overstimulation.
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Morning
Wake naturally as soft morning light pours in. Enjoy a morning ritual and slowly acclimate to the day.
Perhaps move your body a little. A morning walk, a simple yoga routine, or a swim in the refreshing waters nearby.
Some mornings may include a planned activity. Before you know it, it’s midday and time to enjoy a delicious lunch.
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Afternoon
Afternoons might bring a waterfall visit, art or music workshop, cooking class, or another curated experience.
Or they might bring absolutely nothing.
Nap. Read. Draw. Follow a trail. Swim beneath a waterfall. Sit somewhere beautiful longer than you normally would. The space is yours to fill, or not fill.
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Evening
As daylight fades, find a viewpoint and watch the valley change color.
Linger over dinner without a screen beside you. Some evenings may include a gentle sound or sensory experience; others simply invite you to settle into the natural quiet and let yourself get sleepy.
What it Feels Like
To be honest, a little weird initially.
AT FIRST…
You may reach for a phone that isn't there. Wonder what's happening ‘out there’. Feel restless. That’s all normal.
THEN…
Time starts feeling different. You notice more. And in this newfound stillness and spaciousness, something else begins to emerge.
AND EVENTUALLY…
You’ll find yourself more present, more curious, more creative. Your own thoughts become easier to hear without so much extra noise.
You don't have to be a “retreat person”
You don't have to meditate.
You don't have to journal.
You don't have to be spiritual.
You don't have to attend everything.
You don't have to be good at slowing down.
You don't have to arrive calm.
You just have to be willing to put your phone down and see what happens.
And if I get bored?
You probably will, at some point. We’ve left room for that on purpose.
Boredom is often what appears in the space between constant stimulation and genuine presence. Give it a little time. You may be surprised by what shows up once you stop immediately filling it.
Wild Nature. Real Comfort. Plenty of Support.
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Sleep Deeply
Exceptionally comfortable beds, quality linens, AC and fans, surrounded by the quiet sounds of nature.
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Eat well
Enjoy fresh, nourishing meals prepared for you, or a thoughtfully stocked kitchen ready for you.
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Stay supported
Our Reset experiences offer ample on-the-ground support, curated activities, and emergency contact plans.
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Explore with ease
Enjoy well-maintained trails, maps/guidance and private waterfalls all within walking distance.
After Your Reset
Going home means returning to notifications, responsibilities and real life. We help you carry some of what you found back with you.
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Plugging In
We'll help you think intentionally about what you actually want to invite back in. Not every notification, habit or digital demand has to return.
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Post-Trip Call
A few weeks after you return, we'll check in personally to see how you're doing and what's been easy, or surprisingly difficult, to hold onto.
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Community
Access to our private community of Unpluggers, offering support to help you maintain a healthier relationship with technology long after your trip ends.
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Keep Practicing
Receive ongoing tools, resources and simple ideas so you can keep the balance alive. Remember: it’s an ongoing practice, not a one-and-done solution.
The goal was never to stay permanently unplugged.
It's to return with more balance, and more choice.
But What About…?
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Being offline doesn’t mean being unreachable when it really matters. Before your trip, we’ll help you create an emergency connection plan and make sure your family knows exactly how to reach you if something important comes up. You’ll also have on-call support throughout your stay, so you can enjoy the relief of not checking your phone without worrying that you’ve completely disappeared from the people you love.
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Our Resets are designed to help you unplug as fully as possible, so we ask that your devices be stored separately from your room during your stay. But this is a supportive experience, not a punitive one. If something genuinely requires access to your phone, we’re not going to prevent you from using it. We simply ask that screens are never used around other guests, so everyone’s unplugged experience remains protected.
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You can travel with the devices you need before and after your Reset, but once the experience begins, the intention is to step away from screens and connected devices as fully as possible. That includes phones, laptops, tablets, smartwatches, and music.
A dedicated e-reader is the exception and may be used in airplane mode throughout your Reset, although a traditional book is strongly encouraged for the fullest screen-free experience.
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If taking photos is important to you, plan to bring a separate camera. Digital cameras are allowed, though we especially love film cameras for the full unplugged experience.
The Reset is also an invitation to take fewer photos. Film cameras naturally encourage this: fewer shots, more intention, less reviewing and retaking.
Give yourself permission to experience what’s around you without the barrier of a lens.
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You might, and we've intentionally left room for that. You'll have trails, waterfalls, books, analog hobbies and curated activities available, but we don't try to fill every hour. Learning not to immediately fill every quiet moment is part of the experience.
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No. The structure is there to support you, not direct you. Every offering during the Group Reset is optional, and you’re welcome to join what feels right while taking more time for yourself when that’s what you need.
Solo and Couples Resets are already much more individually curated, with intentionally minimal daily offerings and plenty of unstructured time. The goal across every Reset is the same: enough thoughtful structure to support the experience, without recreating the pressure of a packed schedule.
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Yes, we can accommodate most dietary needs with advance notice. We’ll ask about allergies, restrictions and preferences before your trip so your food can be planned accordingly.
Group Reset guests have all meals prepared for them, while Solo and Couples guests receive a stocked kitchen with items you choose, or can optionally add-on chef-prepared meals.
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Yes. Creating a strong sense of safety is a core part of all our Resets. The setting is deeply private and immersed in nature, but you’re not simply dropped into the jungle alone. You’ll be personally oriented to your accommodation, trails and waterfalls when you arrive, and have responsive communication, emergency support systems and daily interactions throughout your stay. Additional check-ins can also be arranged if you’d like more contact.
Guests of our Solo and Couples Resets enjoy the unusual combination of feeling completely alone in nature while also being well supported.
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You’re staying in one of the most biodiverse places on Earth, so wildlife is very much part of the experience. Toucans, monkeys, hummingbirds, butterflies, tree frogs and many other rainforest residents share this landscape, and spotting them often becomes one of the most memorable parts of a stay.
And yes, this is a tropical rainforest, so insects exist here too. Your accommodations are designed for comfort while keeping you deeply connected to the natural environment. We’ll prepare you before arrival with realistic expectations and a packing list so the jungle feels exciting rather than surprising.
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You’ll have an emergency contact plan and on-call support throughout your stay, so being without your phone never means being without help. If something comes up, you’ll have a clear way to reach the appropriate support. There are full medical facilities, hospitals and clinics less than an hour away, if the need arises.
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No high level of fitness is required. The physical side of the experience is intended to be moderate and accessible, with activities such as light movement practices and walking the jungle trails.
Waterfall visits on the Group Reset tend to be around 15–20 minutes each way and involve uphill or downhill sections, so you should be comfortable walking up or down stairs and uneven terrain for that length of time, at whatever pace feels right for you.
For the Solo or Couples Reset, you can reach all the various waterfalls on foot within 1-2 hours. -
You don’t need any previous experience with meditation, yoga, retreats or unplugging. Most people who come to us haven’t done anything quite like this before.
There’s nothing you need to be good at and no particular version of “wellness” you need to subscribe to. Activities are there as invitations, not expectations. You simply need some willingness to step away from the noise, slow down, and see what happens.
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All three offer the same foundation: a fully supported digital detox immersed in extraordinary nature, with thoughtful activities and plenty of space to slow down. The difference is in how you want to experience it.
Solo Reset gives you the deepest privacy and independence, with your own glass-walled jungle accommodation and a choice of four curated Paths.
Couples Reset creates uninterrupted space for two, combining expansive private time with experiences specifically designed around intimacy, presence and reconnection.
Group Reset is a small shared experience of up to 16 guests, with private accommodations, communal meals, facilitated group experiences, excursions, and plenty of room for both connection and solitude.
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We definitely don’t expect anyone to stay permanently unplugged! The point is to return to technology with more awareness of what actually serves you, and more choice around what gets your attention.
Our support continues after you leave. We’ll follow up after you return home to see how you’re doing as normal routines, notifications and responsibilities come back into the picture. You’ll also have access to the Unplugged community and ongoing ideas, practices and resources designed to help you maintain a healthier relationship with technology in everyday life.